Review Period: Oct 2014
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Savers less than enthusiastic about existing offerings

Personal and business bank account holders in the UK have grown dissatisfied with the savings accounts on offer from financial service providers at the moment.

Account switches bounce back near Scottish border

Much has been said about the relative success or failure of the new seven-day account switching programme, but it’s sure working well near the Scottish border.

1 million banking customers switch amidst fears of bank run

The new current account switching rules that went into effect nearly a year ago have attracted more than 1 million customers, but could a bank run be looming?

Complaints against banks on the rise, customers furious

The financial ombudsman released new figures concerning the worst banks in the UK in terms of number of complaints – and it’s clear customers have had enough.

British account holders jumping ship in droves

A mass exodus is happening in the personal and business bank account world, with account holders desperately looking for greener pastures wherever they can.

Good news for savers and current account holders alike

It’s a rare week when I don’t have anything to complain about, but here it is: whether you’ve got a savings account or a current account, things are looking up.

Accusations of racism emerge amidst account closures

A major personal and business bank account provider in the UK stands accused of racially profiling its customers when it comes to account closures.

Losers emerge in the wake of current account switching

The writing is definitely on the wall for some banks after the new current account switching rules have gone into effect, and the common scrawled word is loser.

This week it seems HMRC can do absolutely nothing right

Each week there are winners and losers when it comes to public opinion in the financial services sector – and this week HSBC has lost in a major way.

Will free accounts be a casualty of increased competition?

Competition betwixt High Street lenders and new upstarts is hotting up, which is good for consumers – but experts say that free accounts may be a casualty.

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